Job Title: HR Technology Analyst (SAP SuccessFactors Configuration)
Location: Remote – Must be based in Indiana, Ohio, Kentucky, Pennsylvania, Virginia, Maryland, or Illinois
Contract Duration: 6-month contract with strong possibility of extension or direct hire
Hours/Week: 40 hours
Pay Rate: $45–$50/hour
Employment Type: W-2 only (U.S. Citizen required – No visa sponsorships)

Position Summary

We are seeking an experienced HR Technology Analyst with a strong background in SAP SuccessFactors configuration, with a primary focus on the Performance & Goals modules. This role will play a key part in enhancing, configuring, and supporting performance management processes to ensure accuracy, usability, and alignment with business objectives.

This is a hands-on functional and technical role, well suited for someone who can balance day-to-day system support with continuous improvement initiatives, system enhancements, and user enablement. Experience supporting adjacent HR systems such as Workday and Infor WFM Workbrain is a plus.

Key Responsibilities

SAP SuccessFactors Configuration & Support

• Own the configuration, optimization, and ongoing support of SAP SuccessFactors, with a primary focus on Performance & Goals modules
• Configure templates, goal plans, performance forms, rating scales, workflows, and business rules
• Support annual performance cycles, goal-setting processes, mid-year and year-end reviews, and calibration activities

System Administration

• Administer SAP SuccessFactors environments supporting HR operations
• Coordinate and support integrations with adjacent HR systems such as Workday (HCM/payroll) and Infor WFM Workbrain (time and attendance), as applicable
• Ensure system stability, data accuracy, and consistent user experience

Process Improvement & Integration

• Partner with HR, Talent, and IT teams to optimize performance management processes and workflows
• Identify opportunities to streamline or automate processes using SAP SuccessFactors configuration and best practices

Data Analysis & Reporting

• Build and maintain reports and dashboards related to performance management, goal attainment, completion tracking, and talent metrics
• Ensure data integrity and provide insights to HR leadership and business partners

User Support & Training

• Provide tier 2 and tier 3 system support for HR users and business stakeholders
• Develop and deliver training materials, job aids, and guidance related to Performance & Goals functionality

Documentation & Compliance

• Create and maintain documentation for system configurations, workflows, and end-user procedures
• Support compliance with internal controls, audit requirements, and data privacy standards

Required Experience & Qualifications

• 1–3 years of experience in HRIS or HR Technology roles with hands-on SAP SuccessFactors configuration experience
• Direct experience configuring SAP SuccessFactors Performance & Goals
• Experience with performance templates, goal plans, workflows, business rules, and reporting
• Ability to independently troubleshoot configuration or data issues and implement scalable solutions
• Exposure to system upgrades, enhancements, or implementations within SAP SuccessFactors

Preferred Skills & Competencies

• Experience with Workday (HCM, Payroll, or integrations) is a plus
• Experience with Infor WFM Workbrain (time and attendance) is a plus
• Strong proficiency in Excel and SuccessFactors reporting tools
• Analytical mindset with the ability to translate HR data into actionable insights
• Ability to translate HR business requirements into system configuration
• Clear, professional communication skills with both technical and non-technical stakeholders
• Highly organized, detail-oriented, and comfortable working in a fast-paced, collaborative environment
• Experience supporting HR systems in regulated or multi-state environments is a plus