Job Title: Instructional Designer – Oracle NMS
Location: Preference given to candidates in Indiana, Illinois, and Ohio
Remote: Yes, with occasional travel to Columbus, OH and Merrillville, IN
Period: Immediate start through 12/31/2025 (Strong likelihood of extension)
Hours/Week: 40 hours Rate: $55 – $60/hour
Contract Type: W-2 only (No visa sponsorship or subcontracting)

 
Position Overview

We are seeking an experienced Instructional Designer to support training development for a large-scale Oracle Network Management System (NMS) implementation. This role will focus on creating practical, field-ready training materials to support operational users, including electric utility crews and other field personnel. The ideal candidate will have experience in utilities or large ERP implementations and will be comfortable designing learning content that emphasizes hands-on practice, performance support, and microlearning.

 
Scope of Services

The Instructional Designer will work as part of a cross-functional training team to:

• Develop and deliver job-specific learning content for field and operational personnel
• Create PowerPoint-based training modules that are practice-heavy and supplemented by knowledge checks
• Design job aids, performance support tools, and microlearning videos to support on-the-job execution
• Ensure all content supports safe, accurate, and efficient adoption of Oracle NMS processes

Role, Responsibilities & Deliverables

• Partner with subject matter experts to design and develop instructional materials tailored for utility field workers
• Create clear, visually engaging slide decks and training presentations
• Develop hands-on activities and real-world practice scenarios aligned with NMS workflows
• Build and organize job aids, quick reference tools, and microlearning content for just-in-time learning
• Incorporate knowledge checks and assessments to validate learner comprehension
• Ensure training materials align with adult learning principles and operational requirements
• Assist with content review sessions and make revisions based on SME or stakeholder feedback
• Support rollout of training in both live and virtual environments, as needed

Required Experience

• 5+ years of instructional design experience, ideally in a utility or field-based operational environment
• Experience supporting training for ERP implementations, ideally Oracle NMS or similar systems
• Proven ability to create materials for operational, technical, or field-facing user groups
• Skilled in developing PowerPoint-based learning modules, job aids, and microlearning
• Experience designing knowledge checks, performance support tools, and competency-based evaluations
• Strong collaboration skills and ability to work with subject matter experts and field teams

Education & Certifications

• Bachelor’s degree in Education, Instructional Design, Communications, or a related field
• Certifications in Instructional Design, eLearning Development, or Performance Improvement are a plus
• Familiarity with utility operations, Oracle platforms, or learning management systems (LMS) is preferred