Job Title: Contract Administrator

Location: Alameda, CA (100% Onsite)

Rate: $32.50 - $35/hr

Contract Duration: 1 Year (with possible extensions)

Contract Type: W-2 (must be authorized to work in the U.S.; no sponsorships or C2C)

Job Description

We are seeking a highly motivated Contract Administrator to support our sales support team in contract generation, maintenance, and compliance. This role focuses on administering contracts by accurately and timely processing chargeback and rebate requests, and effectively utilizing automated contract management systems to generate payments of claims and EDI claims. The ideal candidate will have a stellar personality with exceptional people skills to build strong relationships with internal teams, sales personnel, legal, and various stakeholders.

Key Responsibilities

• Contract Administration:

  • Process chargeback and rebate requests accurately and in a timely manner.
  • Utilize automated contract management systems to generate payments of claims and EDI claims.
  • Review, compare, and assist with contract language, negotiation, and communication.

• Sales Support:

  • Support contract generation and maintenance, including entering contract and pricing data into systems (e.g., Model N).
  • Utilize Salesforce for contract compliance and effective communication.

• Customer Service & Communication:

  • Provide a stellar, seamless customer experience both on and offline.
  • Answer benefits and leaves questions and provide clear, concise information to internal and external customers.
  • Communicate professionally and compassionately with HR colleagues and stakeholders to translate solutions and enhance the customer experience.

• Operational Efficiency:

  • Handle a high volume of inbound and outbound calls and emails with speed and accuracy.
  • Demonstrate strong organizational skills to manage multiple projects simultaneously.
  • Follow detailed instructions and utilize various resources to retrieve accurate customer or company information.

Qualifications

• Education:
  • BS or BA required in Business, Finance, or a related field.
• Experience:
  • Preferably 2-3 years of contract administration background in the healthcare industry.
  • Experience working with contracts is a big plus; entry-level candidates are welcome.
  • A general understanding of Business Law.
• Skills:
  • Stellar interpersonal skills with the ability to build strong relationships with a wide variety of personalities.
  • Proven ability to learn quickly and handle challenges with minimal direction.
  • Strong written and verbal communication skills.
  • Excellent organizational skills and the ability to manage multiple projects in a fast-paced environment.
  • Proficiency in Microsoft Excel, Word, PowerPoint; experience with Salesforce, Tableau, and/or Model N is a plus.
• Additional:
  • Experience in benefits administration or HR is advantageous.
  • Candidates with over 5 years of relevant experience must effectively communicate why they would accept this role.